Privacy policy
What happens to your personal data at Dr Macfarlane Associates Limited
What information will we hold about you?
We keep information about you in your personal records, like your name, address, date of birth and any care or treatment you have had in the past.
We keep a record of when you contact us and when we contact you.
We will keep your information up to date.
Your records may be kept on paper or electronically.
How do we keep your information safe?
Only those people who provide care or support to you will access to your information. We have appropriate security on our IT systems which is regularly reviewed. We use secure email when it is necessary to send sensitive information to other parties or yourself with who you have consented to share information.
Using your information
We will only use your information to provide treatment and care to you. We will ask you for your consent to share information in order to protect your confidentiality. We will never use your details for advertising our services.
Our Staff
Dr Macfarlane and her employees must keep information about you private. No one should look at information about you unless they need to in order to support you. We will ask you for your consent to share information with other people involved in your care.
Your information
This will be used or shared to:
Co-ordinate your care and support
Manage your care and treatment, plan services or deal with any complaints
Arrange funding or to collect monies owed
Sharing information outside of Dr Macfarlane Associates Limited
Personal information which identifies you will only be shared where;
you have given us permission
there are issues or concerns like health and safety of others
there is a legal requirement for us to share it.
We will only share information with your family or third parties if you give us your permission to do so.
We will not sell, share or give information to other companies for their marketing purposes.
Updating or correcting your personal data
We will keep your records up to date – if you wish to make any changes please contact Caroline on 0345 11 33 200
How do I ask what personal data you hold?
Under the Data Protection Act 2018 you have the right to see and receive a copy of personal data we hold. This leaflet explains what data we hold and why. To access your personal data, email caroline@drmacfarlaneassociates.com
Website Privacy & Cookies
This privacy policy sets out how Dr Macfarlane Associates Limited uses and protects any information that you give Dr Macfarlane Associates Limited when you use this website.
We are company number 1013619 registered in the UK. Our registered office is at Station House, North St, Havant, Hants, PO9 1QU
Dr Macfarlane Associates Limited takes confidentiality very seriously. No personal details from using this site will be shared with any third party and all reasonable steps are made to maintain a secure database.
From our website, we collect personally identifiable information associated with any message sent via our contact field, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation
We are registered as a data controller in the United Kingdom and our registration number is ZA226652.
If you need to contact us regarding our Privacy Policy or have any questions about your personal data, please write to us at :
Dr Macfarlane Associates Limited
The Priory Hospital Woking
Chobham Road
Knaphill
Woking
Surrey GU21 2QF
Analytics and cookies
Session cookies are temporary cookies that remain until you leave the website. We might use session cookies: to record the number of visits and visitors to our website; to compile anonymous statistics so we understand how users use our website.
Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We might use one persistent cookie which is stored to enable the website to determine whether you have visited our website previously.
You can accept or decline cookies by modifying the settings in your internet browser. If you do disable cookies you may not be able to use all the interactive features of the website.
Please click here to find out how to disable/enable cookies (www.allaboutcookies.org/cookies).